Jul 2, 2021 . . Register your G. Loomis rod within 30 days of purchase. I had rodthat I broke earlier this year. Be the first to hear about products releases, news and events. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. Copyright 2023 Loomis Armored US, LLC. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. Our technological advancements enable us to serve clients internationally. Contact us - G. Loomis US Contact us IMPORTANT! Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). How We Are Here for You Warranty it states in thier policy they will match it up with the most closely rated rod they have. I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands Hopefully I'll get it by then, but even if I don't it's nice to pass along a positive customer service story. with a Customer Service Associate, Live chat hours: Monday - Friday 10:00-19:00 Eastern, Customer Service 1-855-256-6647 Pretty good deal there too. I work for a small company with slim margins. All rights reserved. 1-866-662-0021 Be the first to hear about products releases, news and events. Every company is different, and has different challenges. Please fill out all the fields and click Submit. Paste as plain text instead, If you are considering purchasing a G Loomis rodyou may want to factor this into your equation. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. Contact us. According to the dictionary that I looked at, bashing involvesa level of prejudice. Took it fishing a few weekends ago. I am not at all indifferent to the impact of COVID. Call Sales: (612) 750-9706. any of our electronic shipping systems. Please note: applicable product discounts will be displayed in the cart. Read This Before Posting! Copyright 2023 Loomis Express. Register your G. Loomis rod within 30 days of purchase. They will send you a rod almost immediately and they can tell you what they have on hand. Please enter a valid Bill To Account or PIN. Address: 1458 White Oak Drive. Have you , See Also: Customer Service Preview / Show details, Loomis Sayles Funds P.O. Normally there is no wait on replacement. Email Address . 427 Pido Road Peterborough, ON K9J 6X7, See Also: Loomis customer support Preview / Show details, If you have questions about Loomis Enzymes products or integrating Loomis Enzymes into your practice, don't hesitate to contact us! Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. The Loomis company has established satellite offices in New York and Florida. Brampton, ON Canada, L6T 5S6. If the guy had even one ounce of care about the deal I would have been more understanding. An online web portal fornews, views and reviewson Agriculture, reaches out to theIndian FARMERfortransforming them into agripreneurswith free accessto any information they might need for their farming operations and for diversifying into value-added vistas. For immediate assistance simply click on the live chat button to start a conversation gatlinburg civil war museum; premarital counseling grand rapids, mi. All rights reserved. instructions are on the form. 1-877-549-3638 and a technical support analyst will be available to assist you with Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. What happens if the rod becomes 20 years old and they dont make it anymore? Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. 850 N Park Road A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Checking on a claim? The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. We are experiencing delays in parts of Canada due to weather. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: etc. I was very appreciative of this, and they even told me they would try and mail it out today so I would have it for a tourney this Saturday. 2021 Copyrights. G. Loomis Canada. We try to reply to inquiries within 24-48 hours. Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? Regardless of the situation, there is a dedicated support or account resource ready to help. 1359 Down River DriveWoodland, Washington 98674Phone: 1-877-577-0600, 427 Pido RoadPeterborough, ON K9J 6X7Phone: 1-866-491-5229. Right after we got off the water I went to try and take the rod back (I've had it about a year). For fly rods more than 15 years old, the Xpeditor service fee is $250. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Use this page to find answers for your general questions about Loomis and its services. Wyomissing, PA 19610 You must have JavaScript enabled to use this form. We love our customers, so please feel free to visit us during normal business hours. 201 Westcreek Blvd Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. For all other requests, please select the appropriate contact from the above and all Customer Service related matter, please contact our Customer Service via Live Chat or by calling 1-855-256-6647, Home There's a good chance the Loomis rod will be sent sooner than they estimate. I just keep the loomis shipping tube so I will have it to send the next one back in. I was able to use the Xpeditor service and I gotan IMX. Follow a few simple steps to receive a replacement tip. Have a question about your policy? Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). For warranty questions, click here. 2 Bridgeport 44. 427 Pido Road Peterborough, ON K9J 6X7. Loomis Express. Privacy Statement. Copyright 2023 Loomis Armored US, LLC. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. I called Loomis first thing this morning and they told me about the two options I had already read about online, both would cost me money (postage or $50). For full terms, details and instructions on starting a claim, follow the link above. One of the breaks was even with the top of the 1st guide, which almost certainly indicates an issue with the manufacturing process. Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. While fighting a small fish, the rod shattered in my hands, breaking into 3 pieces. Loomis Express Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. go online and print out the warranty form. For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer Service 1-855-256-6647 Outside of Canada please call 1-905-460-2530 Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. For billing or invoice related questions email click Our CollectShip service provides you with options to make it easier to process shipments. Monday, December 14, 2020. This is critical. growth mindset activities for high school pdf Learn more about the benefits of MyLoomis. Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). Same for me. COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic. Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. Our customers receive peace of mind knowing that were always here when they need us. So for the rod that I broke in the window, I used the G.Loomis Xpeditor Service. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). thats the way it should be though, for as much as they cost. I stated that since it broke on a fish and was not abused I didn't want to be out any cash. Choose from the options below and find the answers you need. Being understanding of a company during these times is everyone's own deal. - St. Croix - my call was answered after a 5 minute wait (they do provide a call back option), and stated to be less than a month. First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest Regardless of the situation, there is a dedicated support or account resource ready to help. I wouldnt buy another Loomis rod if it automatically set the hook. It's a fee based warranty program that allows you to get a new rod rather quickly and for pretty much whatever reason. Same situation. Unfortunately, your content contains terms that we do not allow. Brampton, ON Canada, L6T 5S6. Call Office: (952) 303-5029. It showed up in less than a week. Derek 67,919. It is not prejudicial to state the facts of what happened and the results of those actions. Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). It was as much about the indifferent attitude by the representative. Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. Creating an account has many benefits: check out faster, keep more than one address, track orders and more. TFI International consists of wholly-owned, independent subsidiaries, each of which is recognized for its unparalleled expertise. Loomis customer service is second to none. Phone: 1-877-577-0600. Maybe you had bad luck with them. You may get lucky and get the new version. Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. Please do not hesitate to contact our toll-free Customer Service line at . I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. "That's a really difficult loss," Loomis . As a Loomis client we understand your need to have shipments delivered back to you and your customers as quickly and efficiently as possible. https://t.co/RBzCkjIPCx, 2021 The Loomis Company 610.374.4040, Press Release: The Loomis Company Donates Gift Cards. When Florida shut down down the hotel industry for the month of April we worked 18 hour days 5 days straight to refund peoplesdeposits as soon as possible, re-booking. You may choose more than one. A career at Loomis comes with many advantages. If you have a Customer Account, Phone 608 , See Also: Phone Number Preview / Show details, Loomis Insurance Services is committed to providing you with the best customer service to meet your insurance needs. IMPORTANT! See Also: Loomis insurance customer service number Preview / Show details. I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. Especially when other companies in the same industry are performing much better. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Please note: applicable product discounts will be displayed in the cart. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." here, To submit a claim for a lost or damaged parcel, please email your claim form, cost invoice, waybill or manifest to: claims@Loomis-Express.com, Please note this email is only for claims related matters. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. These facilities are not open to the public! , , , 96 : KMS 2022 23 , , , : , Get subsidy to buy machinery and equipment | , 3 . Box 219594 Kansas City, MO 64121-9594 (800) 633-3330 Contact Us Headquarters Loomis, Sayles & Company, L.P. One Financial Center Boston, MA 02111 (800) , See Also: Contact Support Preview / Show details, Contact Us Better yet, see us in person! Loomis customer service. Write us at: National Customer Service. Sales Contact. For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. Final score: No. See Also: Loomis human resources phone number Preview / Show details, For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer , See Also: G.loomis customer service phone number Preview / Show details, Corporate Headquarters 850 N. Park Road P.O. You call, they mail the rod the following day witha return label. G. Loomis. Sign up for an online profile or prepare a one-time shipment using your credit card. 201 Westcreek Blvd. How was your experience? banker-always fishing 69,891. Please verify you're not a robot before clicking submit. Hopefully others have a different experience. "If it does happen, call the G. Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. 610-374-4040. . For as little as $30 per flight hour, you are covered. "We completely understand the frustration anglers experience from either a defect that . These facilities are not open to the public! Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. Sorry, you need to enable JavaScript to visit this website. $595.00 - $625.00 Shimano G. Loomis Conquest MBR Casting Rods I wouldnt buy another Loomis rod if it automatically set the hook. 1359 Down River Drive. Please refer to our service alert section for updates. my 2 cents. National Customer Service My partner saw it happen and was shocked a fish that small broke the rod. I'd heard good things about Loomis customer service and learned first hand today that it lives up to billing. I was told I may get my replace sometime this month. It is not my intention to bash G Loomis here as I have used their rods for the past 25 years or so and always been pleased although I have not had to utilize their warranty program or customer service. The new GLX is a beauty. I hear you. a lesson in patience. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. Will be the last time for me. You cannot paste images directly. Rod manufacturer G. Loomis has announced updates to its warranty program to include a 'Born On' serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. Our network of specialized companies offers highly efficient, global solutions to our clientele in four well-defined business segments: Package & Courier, LTL, Truckload and Logistics. 3 Adams Central 47, No. If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. For general questions, please use the form below or call. I have sent probably 4 rods back to Loomis. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. US-Inwood, NY 11096 Phone: +1 718 868 1500 Fax: +1 718 868 1181 LOS ANGELES Loomis International (US) LLC 5777 West , Contact Info NEW LOCATION 602 E. Blackhawk Dr. Byron, IL 61010 USA Phone: 815-636-7200 Fax: 815-636-7209 Web: www.loomisltd.com The Loomis Mission The Loomis Philosophy Get . Messages 22 Reaction score 10. You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one.