This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . You can get information on their website. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Bernard Weatherill House 8 Mint Walk. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. Enter your email address to subscribe to this blog and receive notifications of new posts by email. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. How much is your council tax increasing by? It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Other ways to contact us. In the event of an emergency, the 020 8604 7124 hotline remains available. Of course it does not. Hundreds of people descended on . Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. You can change your cookie settings at any time. Are Marie Antionette and forgot to pay the baker If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Posted on February 20, 2023 by insidecroydon. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. She said: I will be voting against the 15% rise in council tax. We are committed to making our website accessible to all visitors. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. This will update your details. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. The council usually does all in its powers to avoid logging missed bin collections. Russian minister laughed at for Ukraine war claims. 3. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Anyone any ideas please? The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Start a new calculation/claim. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. No surprise its them idiots Capita running the show. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. We use some essential cookies to make this website work. We are committed to making our website . 0.1 England and Wales. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. The messages may come from both the council and their form provider GrantApproval. Thank. How to claim your 150 Council Tax rebate to help with rising energy costs. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Show Call us. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. Do not close this page if you would like to continue. 7. Visit the government's website for more information about support for energy bills and the cost of living. The council press office has failed to issue any press release to Inside Croydon on this important matter. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Council tax is payable on properties that are empty, including second homes. Some banks and building societiesmay not accept Direct Debit instructions. Please i need help. Telephone: 020 8726 7000. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. The application is in two parts. Are IT illiterate The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". We have received an email to say that our application for the 150 Energy Rebate has been granted. NEW Help improve this site by The BBC is not responsible for the content of external sites. 9 Some other shitty excuse Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). If you are a Croydon resident, you will need to set up an account with grantapproval.uk. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. As part of our user authentication, you will receive a verification code via email, which you must enter. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Revised, or reduced? Show Further details will be. In the event of an emergency, the 020 8604 7124 hotline remains available. More information can be found on Croydon Councils website here. This service is in scheduled maintenance mode. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. This includes those who receive Council Tax support., Hi Dear Sir or madam. Contact us. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . Follow BBC London on Facebook, Twitter and Instagram. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . What's the least amount of exercise we can get away with? I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Plans to increase council tax in Croydon by 15% have been approved by the government. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Read about our approach to external linking. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. ", Please see my statement below regarding Croydon Council's financial position. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. You have accepted additional cookies. Payment line: 0345 300 0614 (option 3) Have a useless executive team A Penalty Charge Number must be entered. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Because nobody cares. Council Tax, get money off your bill The Penn report 2023 . You can get information on their. How frustrating. Bernard Weatherill House 8 Mint Walk The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Thank you for contacting the Council Tax Department. More details on eligibility can be found on the councils website. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. To set up a Direct Debit, complete a council tax Direct Debit instructionform. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months NEW Help improve this site by In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. You'll usually have the. Get in touch with us online, by phone or in person. and how to view your payment schedules online. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. But on May 30, the council invited residents to complete an online form to receive their rebate payment. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. We are committed to making our website accessible to all visitors. Show We will continue to take Debit Debits until you tell us otherwise. Can Nigeria's election result be overturned? Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP Have you received your emergency energy Council Tax refund yet? These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. The council will never call you and ask you to give them your bank details over the phone or by text. The second part allows you to make a claim. The deadline for all payments to be made is August 31. The council will never call residents to ask for bank details for the rebate. If you are emailing us with your change of date then include your name, account number and preferred date. giving feedback I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. If you are emailing us with your change of date then include your name, account number and preferred date. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. To help us improve GOV.UK, wed like to know more about your visit today. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Your progress has been saved. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Are unable to get over those pesky Rachmanistic behaviours Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike.

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